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General audio problems
Q: What do I do when I experience audio dropouts?
If audio tracks sometimes turn silent during recording or playback, you are experi-
encing audio dropouts.
Related information on this subject is also found in the sections: “Why am I expe-
riencing audio crackling/clicks” on page 15, and “How do the different audio cards
perform?” on page 22.
Here’s a list of things to check if you experience audio dropouts:
• Decrease the number of colors for the display.
This allows your computer to spend more of its processing time on audio (and
MIDI). 16-, 24- or 32-bit true color display settings can severely hamper realtime
audio performance on some computer configurations.
• Turn off the Microsoft Office FastFind option.
FastFind should not be enabled since its activities can interrupt all audio processing
in the system.
• Do not use any scheduled background tasks in the Windows Plus pack-
age.
Functions that operate in the “background” use up valuable processor time needed
for processing audio.
• Turn off your screen saver.
It is not recommended to use a screen saver while running Cubase VST 3.55.
Screen savers with a lot of animation are especially unsuitable since they use up a
lot of processing time.
• Turn off the “Auto-Notification” option for the CD-ROM drive.
This option is located in the CD-ROM drive properties page in the Device Manager
(System control panel). If this is turned on, the insertion of a CD-ROM can inter-
rupt the audio processing.
• If no audio playback/recording is possible whatsoever, choose “Reset
Devices” from the Options menu.
If the audio drop-out occurred because of computer “overload” (i.e. another task
took too much processing time away from the audio output), choosing “Reset De-
vices” from the Options menu may reactivate audio playback. If you are using a
poorly written Windows Multimedia audio driver, it might even be necessary to re-
start Windows completely in order to cure this problem. If this is the case you
should try to get a newer audio card driver from the manufacturer.
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